Terms and Conditions

This page sets out the rules that apply when you use our platform. It explains the relationship between you and us, the responsibilities that apply to accounts, and the practical terms that govern bonuses, payments and disputes. We ask that you read these terms before creating an account and using our services. By registering or continuing to use the platform you confirm that you accept and will comply with these terms.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may use your account and you must not share login credentials or allow others to access your account. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where security concerns arise or where requested documents are not provided for verification.

We require valid, up-to-date identity and payment documentation when requested. Failure to provide requested verification may delay withdrawals, limit access to features, or result in account closure and forfeiture of funds in line with these terms.

Eligibility requirements

To use our services you must meet the legal minimum age for gambling in your place of residence and be legally permitted to gamble where you are located. You must not open an account on behalf of someone else or if you are subject to any local or national restriction that prohibits your participation. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements.

Acceptable platform use

You must not use the site to commit fraud, money laundering, or to manipulate games or outcomes. Automated play, use of bots, collusion, and multi-accounting are prohibited. Attempting to circumvent security measures, or using VPNs or other tools to hide your location or identity, may result in suspension and forfeiture of funds. Chargebacks and disputed card transactions are treated as potential abuse and may lead to account restrictions.

General bonus and promotion rules

Promotions are governed by specific terms that sit alongside these conditions. Bonuses may be subject to minimum deposits, wagering requirements, game-weighting rules and expiry periods. Only one bonus may be active per account where stated. Withdrawals of bonus-related winnings may be subject to verification and to additional conditions set out in the promotional rules. Abuse of promotions will result in voiding of bonuses and possible account closure.

Deposits and withdrawals

Deposits

We accept deposits in GBP, EUR and a selection of cryptocurrencies. The minimum deposit is £20. Deposits must come from payment methods in your name. We may apply checks and limits to prevent fraud and to comply with our policies.

Withdrawals

The minimum withdrawal is £20. Withdrawals are subject to verification and may be subject to limits shown in your account. We may require you to stake deposited funds in line with promotion terms before permitting withdrawals. Transaction fees and processing times depend on the method used and may be disclosed at the point of withdrawal.

Dispute resolution

If you have a complaint, please contact our support team at [email protected]. We will investigate and aim to resolve issues promptly. If we cannot reach agreement, we will explain the next steps and any available escalation route. Decisions on disputes are made in line with these terms and the evidence available.

Updates to terms and conditions

We may update these terms from time to time. Where changes are material we will notify you via the site or by email. Continued use of the platform after notification constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account in accordance with our account-closure process.